AI Sadhu ("App") is operated by AI Sadhu ("Company", "we", "us", "our"). We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our App.
This policy is published in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Data Fiduciary Information
Under the DPDP Act, 2023, we are a "Data Fiduciary" — the entity that determines the purpose and means of processing your personal data.
2. Data We Collect
2.1 Data You Provide
- Phone Number — for OTP-based authentication via Firebase
- Full Name — to personalize your experience
- Date of Birth — required for astrological calculations
- Time of Birth — required for accurate chart computation
- Place of Birth — required for geographical chart accuracy
- Palm/Face Images — only when you use palm reading or face reading features (processed and not stored as raw images)
2.2 Data We Generate
- Birth Chart (Kundli) — computed using Swiss Ephemeris with Lahiri Ayanamsa
- Synthesis Data — planetary positions, dasha periods, yogas, and other astrological computations
- Chat History — your conversations with AI Sadhu
- Prediction History — past readings and guidance
2.3 Data Collected Automatically
- Device Information — device type, OS version (for app compatibility)
- Usage Data — features used, session duration (for improving the app)
2.4 Location Data
- Precise Location — On the Daily Guidance screen, the app requests permission to access your device's precise location to compute accurate local muhurta timings, planetary hours (hora), sunrise/sunset, and other panchang calculations for your current location.
- Location access is optional. If you decline, the app uses your birth place (city entered during profile setup) as the fallback.
- Location data is used solely for astrological calculations. It is not shared with third parties, not used for advertising, and not tracked continuously.
- You can revoke location permission at any time via your device's Settings > Apps > AI Sadhu > Permissions.
2.5 Feedback Data
AI Sadhu includes an optional feedback feature where you can rate individual AI responses using thumbs up or thumbs down and select an optional tag (for example "Too vague", "Wrong"). When you provide feedback, we collect:
- The rating (positive or negative)
- The optional tag you selected
- Non-personal metadata about the response: domain (astrology, numerology, etc.), question type, sciences used, and response length
No personal information, birth details, or response text is stored with the feedback. This data is used solely to improve the quality of AI responses.
3. How We Use Your Data
- To compute your birth chart and astrological analysis
- To provide personalized spiritual guidance
- To enable palm reading and face reading features
- To maintain your chat and prediction history
- To improve the accuracy and quality of our services
- To send you daily guidance notifications (with your consent)
4. Legal Basis for Processing
Under the DPDP Act, 2023, we process your data based on:
- Consent — You explicitly agree to our Terms of Service and Privacy Policy during registration
- Legitimate Interest — To provide and improve our services
- Legal Obligation — To comply with applicable Indian laws
5. Data Sharing
We do not sell, rent, or share your personal data with third parties for marketing purposes. Your birth details, chat history, and readings are never shared.
We may share data with:
- Firebase (Google) — for authentication only (phone number verification)
- Anthropic — anonymized query data for AI-powered guidance (your personal details are not sent)
- Law Enforcement — only when required by a valid legal order
6. Data Storage & Security
- All data is transmitted over 256-bit SSL/TLS encryption
- Phone numbers are hashed before storage
- No passwords are stored (OTP-only authentication)
- Data is stored on secured cloud infrastructure
- Access to user data is restricted to authorized systems only
7. Data Retention
We retain your data for as long as your account is active. When you delete your account, we handle different data categories according to their legal requirements:
Data deleted immediately or within 30 days:
- Profile information and birth details
- Chat history, questions, and AI-generated responses
- Reading history, saved remedies, and preferences
- Nakshatra (star credit) balance
- Any active subscriptions are cancelled
- Backup copies of the above are purged within 90 days
Data retained for legal compliance:
- Payment and transaction records are retained for 7 years as required by the Indian Income Tax Act and Goods and Services Tax law. Personal identifiers are removed from these records; only anonymized transaction data remains for tax and audit purposes.
For detailed instructions on how to delete your account, see our Account Deletion page.
8. Your Rights Under DPDP Act
As a Data Principal, you have the right to:
- Access — Request a copy of all your personal data (available via "Download My Data" in app Settings)
- Correction — Update or correct your personal information
- Erasure — Delete your account and all associated data
- Withdraw Consent — Withdraw your consent at any time by deleting your account
- Grievance Redressal — File a complaint with our Grievance Officer
- Nominate — Nominate another person to exercise your rights in case of death or incapacity
9. Children's Privacy
AI Sadhu is intended for users aged 18 and above. We do not knowingly collect data from anyone under 18. If we discover that a minor has registered, we will delete their data immediately.
10. Cookies & Tracking
AI Sadhu is a mobile application and does not use browser cookies. We do not use third-party tracking or advertising SDKs.
11. International Data Transfers
Your data may be processed on servers located outside India for the purpose of providing our services. We ensure that appropriate safeguards are in place as required by the DPDP Act.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app. Continued use of the App after changes constitutes acceptance of the updated policy.
13. Breach Notification
In the event of a data breach that may affect your personal data, we will notify the Data Protection Board of India and affected users as required under the DPDP Act, 2023.
14. Grievance Officer
The Grievance Officer will acknowledge your complaint within 24 hours and resolve it within 30 days.
15. Contact Us
16. Deleting Your Account
You can delete your AI Sadhu account and all associated data at any time. See Delete Your Account for step-by-step instructions covering both in-app deletion and email requests, along with details of what is deleted and what is retained for tax compliance.
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